Stave, Inc (“Stave“) operates stavecorp.com and may operate other websites. It is Stave’s policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, Stave collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Stave’s purpose in collecting non-personally identifying information is to better understand how Stave’s visitors use its website. From time to time, Stave may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Stave also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on Stave.com blogs/sites. Stave only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Certain visitors to Stave’s websites choose to interact with Stave in ways that require Stave to gather personally-identifying information. The amount and type of information that Stave gathers depends on the nature of the interaction. For example, we ask visitors who sign up at stavecorp.com to provide a username and email address. Those who engage in transactions with Stave are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Stave collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Stave. Stave does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Stave may collect statistics about the behavior of visitors to its websites. Stave may display this information publicly or provide it to others. However, Stave does not disclose personally-identifying information other than as described below.
Stave discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Stave’s behalf or to provide services available at Stave’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Stave’s websites, you consent to the transfer of such information to them. Stave will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Stave discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Stave believes in good faith that disclosure is reasonably necessary to protect the property or rights of Stave, third parties or the public at large. If you are a registered user of an Stave website and have supplied your email address, Stave may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Stave and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Stave takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Stave uses cookies to help Stave identify and track visitors, their usage of Stave website, and their website access preferences. Stave visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Stave’s websites, with the drawback that certain features of Stave’s websites may not function properly without the aid of cookies.
If Stave, or substantially all of its assets, were acquired, or in the unlikely event that Stave goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Stave may continue to use your personal information as set forth in this policy.
Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Stave and does not cover the use of cookies by any advertisers.
Although most changes are likely to be minor, Stave may change its Privacy Policy from time to time, and in Stave’s sole discretion. Stave encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a Stave.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Data Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
To exercise these rights, contact us at [email protected].
Purpose
Stave is committed to protecting the privacy and security of information collected through its website, products, services, and business operations. This Data Retention and Privacy Management Policy establishes guidelines for the collection, retention, review, and disposal of information maintained by Stave.
The objective of this policy is to ensure that information is retained only as long as necessary to support legitimate business, legal, contractual, operational, and customer service requirements.
Scope
This policy applies to information collected through:
Website Contact Us forms
Demo Request forms
Support Request forms
Marketing and sales communications
Customer and partner engagements
Service delivery activities
Operational systems and applications
This policy applies to all Stave employees, contractors, partners, and authorized users who have access to company systems or information.
Data Collection Principles
Stave collects information necessary to:
Respond to customer inquiries
Provide product demonstrations
Deliver customer support
Support sales and marketing activities
Fulfill contractual obligations
Improve products and services
Maintain operational and security requirements
Stave does not knowingly collect personal information beyond what is reasonably necessary to conduct legitimate business operations.
Data Retention Guidelines
Website Contact Requests
Information submitted through website contact forms may include:
Name
Company
Email address
Phone number
Inquiry details
Retention Period:
Up to 24 months from the date of submission unless a longer business relationship is established.
Purpose:
Inquiry response
Sales follow-up
Business relationship development
Demo Requests
Information submitted through product demonstration requests may include:
Name
Company
Email address
Phone number
Product interests
Retention Period:
Up to 36 months from the date of submission unless a customer, partner, or active sales opportunity relationship is established.
Purpose:
Product demonstrations
Opportunity management
Customer engagement
Support Requests
Information submitted through support channels may include:
Contact information
Support request details
Product usage information
Retention Period:
Duration of the customer relationship plus up to 36 months following contract termination unless otherwise required by contractual obligations.
Purpose:
Product support
Service delivery
Issue resolution
Historical support reference
Marketing Communications
Marketing and communication records may include:
Subscription requests
Event registrations
Marketing engagement records
Retention Period:
Until unsubscribe, withdrawal of consent, or 36 months of inactivity.
Purpose:
Marketing communications
Event management
Customer engagement
Customer and Partner Records
Customer and partner information may include:
Business contact information
Contractual records
Operational communications
Retention Period:
Duration of the business relationship plus up to 7 years following termination unless otherwise required by law or contract.
Purpose:
Contract administration
Customer support
Business operations
Audit and compliance requirements
Data Subject Requests
Individuals may request:
Access to personal information maintained by Stave
Correction of inaccurate information
Deletion of information where applicable
Information regarding how their data is used
Requests should be submitted to:
Stave will review and respond to requests within a reasonable timeframe consistent with applicable legal requirements.
Data Disposal
When information is no longer required for business, contractual, operational, or legal purposes, Stave will make reasonable efforts to:
Delete electronic records
Remove information from active operational systems
Dispose of records securely
Information subject to legal hold, contractual obligations, or regulatory requirements may be retained beyond the standard retention period.
Security and Access
Access to information maintained by Stave is limited to authorized personnel with a legitimate business need.
Stave employs reasonable administrative, technical, and operational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
Policy Review
This policy will be reviewed periodically and updated as business operations, regulatory requirements, or technology environments evolve.
Last Review Date: May 2026
Policy Owner: Stave Inc.
