Cummins Inc. (NYSE: CMI) is a global leader in power solutions, manufacturing, and engine technology, operating in over 190 countries with more than 57,000 employees. With an expansive fleet spread across the U.S. and EMEA, the company faced increasing challenges in fleet management, data integration, and cost control. Seeking an enterprise-grade solution that could integrate seamlessly with its existing ServiceNow implementation, Cummins turned to Stave Fleet Management for ServiceNow to unify operations, automate workflows, and enhance asset visibility.
The Challenges
Managing a global fleet at scale presented several critical challenges for Cummins:
- Disparate Fleet Systems – Siloed systems across different regions created inconsistencies and limited real-time visibility into fleet operations.
- Escalating Costs – Inefficiencies in maintenance scheduling, asset tracking, and fuel management were driving operational expenses higher.
- Lack of Fleet Asset Control – Without a unified platform, Cummins struggled to track vehicle performance, predict maintenance needs, and optimize utilization.
- Integration Barriers – The company needed a ServiceNow-native fleet solution that could seamlessly integrate with its Oracle E-Business Suite (EBS) for accurate financial reporting and resource planning.
The Solution: Stave Fleet Management for ServiceNow
Cummins implemented Stave Fleet Management, a certified ServiceNow-native application designed to provide real-time asset tracking, automated workflows, and complete lifecycle management—all within the ServiceNow platform. The solution enabled Cummins to:
- Gain Real-Time Fleet Visibility – A centralized dashboard provided live tracking of 800+ fleet assets, fuel consumption, maintenance schedules, and performance metrics.
- Automate Fleet Operations – Maintenance workflows, service scheduling, and inspections were fully automated, eliminating manual inefficiencies.
- Seamlessly Integrate with Oracle EBS – The Stave solution synchronized fleet asset data with financial reporting, procurement, and cost tracking in Oracle.
- Optimize Global Fleet Performance – Consolidating fleet data into ServiceNow allowed fleet managers to make data-driven decisions, cut costs, and improve asset utilization.
The Results: A Global Fleet Transformation
The deployment of Stave Fleet Management drove significant operational improvements across Cummins’ fleet.
Seamless Fleet Oversight Across the U.S. and EMEA
With real-time tracking and integrated dashboards, Cummins streamlined fleet monitoring across two continents, improving efficiency and utilization.
$30M+ ROI in Fleet Asset Management
By automating processes and optimizing asset performance, Cummins reduced fleet maintenance costs, extended vehicle lifespans, and maximized the return on its fleet investments.
Improved Cost Control and Budgeting
Integration with Oracle EBS provided accurate cost tracking, allowing financial teams to eliminate budget overruns and manage expenses more effectively.
Automated Preventive Maintenance and Compliance
Predictive maintenance schedules reduced downtime, while built-in compliance tracking ensured regulatory adherence across regions.Scalable for Future Growth
Stave Fleet Management provided a scalable solution capable of supporting expansion, additional assets, and evolving business needs within ServiceNow.
Conclusion
By leveraging Stave Fleet Management on ServiceNow, Cummins successfully transformed its global fleet operations, driving cost savings, operational efficiencies, and better asset utilization. The integration with Oracle EBS further ensured seamless financial reporting and resource planning.
If your business operates a fleet of vehicles, drones, aircraft, or high-value corporate assets, Stave Fleet Management can help you maximize asset performance while minimizing costs and operational complexity.
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